...because these people care about presentation.
Is it just me?
I care about aesthetics.
This is the package that came in the mail today, hand-wrapped in tissue and fine grosgrain ribbon, with a hand-embellished card attached.
Not only were the tags gorgeous (they remind me of Deyrolle in Paris), and the attached ribbon equally ethereal, but they came with an extra gift included.
Now that's what I call customer service.
Yup, I love Etsy.